We accept most major credit cards via
www.paypal.com. You
can also pay by check or money order. To do so, complete your transactions
as usual and then choose check or money order at the checkout,
or you can print a copy of the
order form and mail to the following address:
Elliare's Gift Shoppe
3-1750 The Queensway
Suite 446
Toronto, ON
M9C 5H5
CANADA
Paying by money order does slow down the order due to the payment process. Upon
receipt of payment, your order will be confirmed via email and shipped.
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In the event that you received the wrong item, or your item arrives damaged, please let us
know as soon as possible, so that the situation can be corrected in a timely manner.
You will have the option of a refund or replacement. Any damage or defect claims must be
made within 7 days of delivery, so please inspect your shipments as soon as you receive
them. If a damaged item is discovered, please send us an email as soon as possible.
If for any reason
you are not completely satisfied with your purchase, you may return it within 30 days
of purchase as long as the items are in the original condition. To qualify for a return
or exchange, items must be sent back in new, unused condition, in their
original packaging. Shipping on returned merchandise is not refundable, and return
shipping will be the responsibility of the customer.
Please note that if your return reduces your original order total to less than our $50 free
shipping offer, or if the return is for the entire original order/shipment,
the cost of shipping will be deducted from your refund.
For health reasons, we cannot accept returns or exchanges on earrings.
For international shipments, we cannot be responsible for import tariffs, customs fees, or
shipping delays, and if a customer refuses shipment for any reason we will deduct any
actual shipping, customs and other costs incurred by us from any
refund that is given.
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